Privacy Policy

Linkable Networks, Inc. Privacy Policy

Effective Date: May 29, 2015

This Linkable Networks' privacy policy applies to (1) your use of and the personal information we collect on our website www.mylinkables.com ("Site" or "MyLinkables") or via the iPhone or Android MyLinkables App, and (2) our provision of card linked offers and loyalty program services to third parties as described below and in our Terms of Service (collectively, "Services")

We will not rent, sell or share your personal information with any other third party except as outlined in this privacy policy. By using the Site and/or the Service, you agree to the terms of this Privacy Policy. If you do not agree to these terms, please do not use the Site or the Service.

Our privacy policy describes the types of personal and non-personal information we collect when you use the Site or the Service, how we use this information and to whom and under what circumstances we may disclose it.

Our privacy policy has 15 sections. You can go directly to any section by clicking on its link below.

  1. TRUSTe Program
  2. How our services work
  3. Information we collect
  4. How we use your information
  5. When and with whom we share your information
  6. Transaction monitoring
  7. Reviewing and updating your information
  8. Protecting your information
  9. Email communications
  10. Protecting children's privacy
  11. International users
  12. Deactivating your account
  13. Changes to our privacy policy
  14. Links to other websites
  15. Contacting us

1. TRUSTe Program

TRUSTe online privacy certification

Linkable Networks has been awarded TRUSTe's Privacy Seal signifying that this privacy policy and practices have been reviewed by TRUSTe for compliance with TRUSTe's program requirements including transparency, accountability and choice regarding the collection and use of your personal information. TRUSTe's mission, as an independent third party, is to accelerate online trust among consumers and organizations globally through its leading privacy trustmark and innovative trust solutions. If you have questions or complaints regarding our privacy policy or practices, please contact us at support@mylinkables.com. If you are not satisfied with our response you can contact TRUSTe here. The TRUSTe program covers only information that is collected through this Web site.


2. How Our Services Work

Linkable Networks is the underlying technology that powers certain card linked savings offers and third party loyalty programs that reward consumers with points for shopping at specific retailers. When you sign up for a card linked offer or a loyalty program powered by Linkable Solutions by entering your credit card into our platform, you will be able to participate in both types of programs, at your choice.

Once you sign up with a Linkable Network program and thereafter choose to join a third party loyalty program or accept a card linked offer that requires a credit card and is powered by Linkable Networks, we will detect that you are registered with Linkable Network and ask if you want to register for the program using the same card on file. If you agree, then we will link your registered credit card to that card linked offer or loyalty program. This will allow you to shop at participating retailers and automatically earn you points for doing so.

Once enrolled, we conveniently track your purchases through retailers participating in your selected program and credit you with the points you have earned and provide your discounts. To do this, we will share information about those purchases with the applicable retailers, the financial institutions that process your credit card transactions and your loyalty program and card linked offer hosts. Rest assured, however, that all of this information is anonymous and does not identity you personally. We use digital �tokens� to communicate all of this information so we never send your name or account number to any other party.


3. Information we collect

A. Information you provide

We collect Personal Information (information that can be used to identify you as an individual) such as ZIP code, email or payment information (such as account or credit card number and expiry date) when you register for the Services, and also collect details of your transactions when you use your registered payment card at a participating retailer. You also have the option to provide your mobile phone number for text message alerts. Unless you give us express written permission, we will not use your phone number for telemarketing purposes.

When you use the Services, we may provide you with the option to supply us with additional demographic information such as your age, gender, and zip code. We tie this demographic information to the Personal Information you submit to us. We do this to provide you with card linked offers that may be relevant to you.

B. Information we automatically collect

When you use the Site or open one of our emails, we automatically record information about you using automated tracking technology such as clear gifs or web beacons, cookies, and IP addresses. These terms are described in more detail below.

We automatically collect the following information:

  • offers you link to in your account
  • offers you redeem
  • web browser type
  • the website that referred you to us
  • the web pages you viewed on the Site
  • the dates and times you visited the Site
  • your response to messages the Service sends

A cookie is a small text file that is stored on a user's computer for record-keeping purposes. We use cookies on this Site. We link the information we store in cookies to any personally identifiable information you submit while on our Site.

We use both session cookies and persistent cookies. We use session cookies to make it easier and safer for you to navigate our Site. We set a session scoped authentication cookie that allows a user into the Site. We set a session scoped security context cookie that is used to control the behavior of the security software we use. A session cookie will expire when you close your browser, you click the log out button, or if you have been inactive on our Site for longer than 20 minutes.

A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser's "help" file.

We set an encrypted persistent cookie to identify you and gives you the ability to link an offer to your default account without logging in.

If you reject cookies, you may still use our Site, but your ability to use most areas of our Site and the Service will be limited. For example, you will not be able to log into your account if you reject cookies.

We employ a software technology called clear gifs (a.k.a. Web Beacons/Web Bugs), that help us better manage content on our site by informing us what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users. In contrast to cookies, which are stored on a user's computer hard drive, clear gifs are embedded invisibly on Web pages and are about the size of the period at the end of this sentence. We do not tie the information gathered by clear gifs to our customers' personally identifiable information.

We use clear gifs in our HTML-based emails to let us know which emails have been opened by recipients. This allows us to gauge the effectiveness of certain communications and the effectiveness of our marketing campaigns. If you would like to opt-out of these emails, please see "Email Communications."

As is true of most Web sites, we use a third party tracking service to gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.

We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users' movements around the site and to gather demographic information about our user base as a whole.

C. Direct communications with us

When you send email or other communications to Linkable Networks, we may retain those communications in order to process your inquiries, respond to your requests and improve our services.

D. Single Sign-On

You can log in to our site using sign-in services such as Facebook Connect or an Open ID provider. These services will authenticate your identity and provide you the option to share certain personal information with us such as your name and email address to pre-populate our sign up form. When you sign in with Facebook, we will receive only information in your public profile, your friends list and your email address. Services like Facebook Connect give you the option to post information about your activities on this Web site to your profile page to share with others within your network.

E. Blogs

Our Web site offers publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from our blog or community forum, contact us at support@mylinkables.com. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.

F. Social Media Widgets

Our Web site includes Social Media Features, such as the Facebook Like and Twitter button, and Widgets, such as the Share this button or interactive mini-programs that run on our site. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policy of the company providing it.

G. Information about you provided by our clients and others

When we manage a card linked offer or loyalty program with your consent, a unique identifier, such as user token, along with your transaction details, will be shared with us and by participating partners, such as payment card brands, in order to process the card linked offer redemption request or loyalty purchase. We also obtain information about you from other third parties, such as payment card brands, in connection with your authorized transactions, with your consent. All of this data is considered "Transaction Data").

H. Information collected by our advertising partners

We partner with third party ad networks to display card linked offers on other sites. Our ad network partners use cookies and Web beacons to collect non-personally identifiable information about your activities on Web sites to deliver offers based upon your interests. If you do not want this information used for the purpose of delivering targeted advertisements, you may opt-out with TRUSTe by clicking here or with the Network Advertising Initiative (NAI) by clicking here. Please note that if you elect to opt-out of receiving targeted advertisements, you will continue to receive generic non-targeted ads.

I. Other Third Parties

Linkable Networks will provide and receive information, including but not limited to Transaction Data, from third parties for whom it provides branded loyalty hosting services. If you choose to join a third party branded loyalty program, any information that you provide to that third party may be shared with Linkable Networks to the extent necessary to provide the loyalty program services to you.


4. How we use your information

A. We may use your personal and other information for any of the following purposes:

  • to provide our Services to you, including the display of personalized content, offers and advertising;
  • help address problems with and the functioning of the Site and the Service;
  • to monitor and conduct internal reviews of the Site and Service;
  • to help us better understand and improve the use of the Site and the Service, and to develop new services;
  • to protect the security and integrity of the Site and the Service; and
  • to contact you, if necessary or at your request.

B. Specific Uses of Transaction Data

Notwithstanding anything else in the Linkable Networks Terms of Service or Privacy Policy, we will use your card information and the Transaction Data provided by participating payment service providers, and retailers to enable your participation in the applicable Services. Specifically:

  • Linkable Networks will use your Transaction Data to confirm a qualifying purchase or return to match transactions to confirm whether you qualify for an offer provided or powered by Linkable Networks.
  • Linkable Networks may use your Transaction Data to identify other offers that you may be interested in as part of a Linkable Networks program, including by creating a profile of your transactions and interests.
  • Linkable Networks may provide participating retailers or, manufacturers aggregated and anonymized information relating specifically to card linked offer and loyalty activity solely to allow our participating retailers and manufacturers to assess the results of their campaign.
  • Linkable Networks may provide participating retailers and reward partners information relating to Transaction Data where this is necessary for substantiating redemptions to the retailer, performing additional matching services for item level purchases or calculating rewards that you may be eligible to receive through our partners.
  • Linkable Networks and/or its payment services provider may provide user personal information and Transaction Data in order to respond to a request from government authority or a payment organization involved in a transaction with you or a retailer.

5. When and with whom we share your information

A. We may share aggregate, non-personal information with our related companies, consultants, advertising clients, retailer partners, service providers, advertising agencies and other third parties for various purposes, such as delivering and improving our Service and for Site analytics and performance reporting.

B. We may share your personal information and Transaction Data with other parties in the following circumstances:

  • When we have your consent.
  • To service providers such as a payment services provider, your bank, payment card network, a retailer, or payment processor to enable those parties to provide us with your Transaction Data, or to deliver offer redemptions and savings to your payment card(s) and loyalty accounts. These companies work with us under confidentiality agreements and are prohibited from making any other use or disclosure of your personal information (unless they otherwise independently possess or have lawful access to such information).
  • To service providers such as a customer support service to collect your feedback and administer technical support. These companies work with us under confidentiality agreements and are prohibited from making any other use or disclosure of your personal information.
  • To clients and partners for whom we provide the Linkable Service and host loyalty programs.
  • If we determine that there has been a violation of Service policies.
  • If we have reason to believe that such disclosure is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference (either intentionally or unintentionally) with our rights or property, other users of the Service or anyone else that could be harmed by such activities.
  • To respond to judicial process and provide information to law enforcement agencies or in connection with an investigation on matters related to public safety, as permitted by law, or otherwise as required by law.
  • In the event we file for bankruptcy and another party purchases our company or assets in whole or part or we are purchased or merged into another entity.

6. Transaction Monitoring

By registering a payment card (e.g., debit card or credit card) in connection with transaction monitoring, you authorize Linkable Networks to share your payment card information with the applicable payment network(s) (such as MasterCard, VISA, and American Express) so they know you enrolled. You authorize the applicable payment network(s) and Linkable Networks to monitor transactions on your registered payment card(s) to identify qualifying purchases in order to determine whether you have qualified for or earned an offer linked to your payment card, and for the above payment networks to share such transaction details with Linkable Networks to enable your offer(s). You may opt-out of transaction monitoring on specific Payment Card(s) you have registered by deleting your card from within the "My Account" page.


7. Reviewing and updating your information

You may view and modify all your information within your "My Account" settings at www.mylinkables.com. We encourage you to promptly update or delete your information if it changes. Additionally, you may file a request for us to make updates to your information via the feedback form that is integrated within our Site or by emailing us at support@mylinkables.com. Please indicate what information you would like to update or delete when you contact us.


8. Protecting your information

We take security seriously and take numerous precautions that are intended to protect the security of your information. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security.

We encrypt the transmission of information using secure socket layer technology (SSL).


9. Email communications

We will send you Administrative and Promotional emails. "Administrative Emails" relate to your activity on the Site, and include emails regarding your account, requests or inquiries. For example, if you register on the MyLinkables.com then we will send you an Administrative Email to confirm that you successfully linked an offer to your account and when you have successfully redeemed an offer and when the earned reward is settled back to your credit card. You can opt-out of Administrative Emails.

Promotional Emails advertise our products and services, including exclusive offers, and/or the products and services of our Advertisers and Affiliates. If you do not want to receive Promotional Emails from us, you may opt-out by following the instructions contained within each of the email communications you receive.


10. Protecting Children's Privacy

Protecting the privacy of children is especially important to Linkable Networks. Our Services are not directed to or intended for use by children under the age of 18. As such, we do not knowingly or intentionally collect personal information from children under 18 on our Site. If you believe we have inadvertently collected information from a child under 18, please contact us using the contact information listed.


11. International Users

This Site and our Services are provided and hosted in the United States. If you are accessing this Site or using the Services from outside the United States, you understand and unambiguously agree that any information you provide or that we obtain about you shall be collected, processed and maintained in the United States.


12. Deactivating your account

If you wish to cancel your account or request that we no longer use your information to provide you Services, you may delete your account by using the "Close my account" option on the "My Account" page or by contacting us at support@mylinkables.com. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.


13. Changes to our privacy policy

We may make periodic changes to this privacy policy, so please review it frequently. The date last revised will always appear at the top of the Policy.

If any change in our privacy policy relates in a material way to the way we use your information, we will notify you via email and post a prominent notice on the Site before using your information in a materially different manner than claimed when your information was collected by us. These notifications will take place 14 days prior to changes taking place.


14. Links to Other Web Sites

Our Site includes links to other Web sites whose privacy practices may differ from those of Linkable Networks. If you submit personal information to any of those sites, your information is governed by their privacy statements. We encourage you to carefully read the privacy statement of any Web site you visit.


15. Contact us

Linkable Networks values your privacy. We encourage you to contact us if you have any questions, comments, or concerns about this policy. You may contact us by e-mail at support@mylinkables.com or by U.S. Mail at:

Linkable Networks Privacy
51 Melcher Street
1st Floor
Boston, MA 02210
ATTN: Privacy